Legal

Privacy notice

How VulaPri Limited processes personal data, in line with the UK GDPR and the Data Protection Act 2018.

Last updated: 13 June 2026 · Version 2.2

1. Who we are

VulaPri Limited is the controller for personal data we process for our own business purposes — including website enquiries, business development, client relationship management, engagement administration, billing, legal compliance, and our own records. Where we process personal data on behalf of a client as part of a client engagement, we do so under the relevant contract and data processing terms; in those cases the client remains responsible for its own privacy information unless otherwise agreed.

  • Registered in England & Wales
  • Company number: 16827529
  • Registered office: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
  • ICO registration number: ZC080376
  • Privacy contact: privacy@vulapri.com

References to "we", "us", and "our" mean VulaPri Limited.

2. What personal data we collect

We collect personal data that you choose to provide, and we also collect limited technical data automatically when you use the website:

  • Information you provide through the contact form — your name, work email, organisation, role (optional), the nature of your enquiry, and any free-text detail you choose to share.
  • Information you submit to the Knowledge Hub — if you submit an organisation for a directory listing, or flag a correction, we collect your name and work email (used only to verify the submission with you — never published) and the organisation information you provide for publication (which, if accepted, appears publicly in the relevant Knowledge Hub directory).
  • Information you provide by email or during meetings — whatever you choose to share.
  • Information generated during a client engagement — for clients only: contact details for your privacy / legal / IT teams, meeting notes, advisory deliverables, and the operational context required to perform the engagement.
  • Website and server data — limited technical data such as IP address, browser type, device information, timestamps, pages requested, and security logs, processed to operate and secure the website.
  • Analytics data — where optional analytics are enabled, we use analytics cookies or similar technologies only in accordance with our cookies notice and your consent choices. No analytics are currently enabled.

3. Why we process your personal data and our lawful basis

Our purposes and the lawful basis we rely on for each are set out below.

PurposeLawful basis
Responding to business enquiries and exploring potential engagementsArt. 6(1)(f) — legitimate interests in responding to professional enquiries and developing client relationships
Taking steps at an individual's request before entering into a contract with that individualArt. 6(1)(b) — pre-contract steps
Delivering services to a corporate client and managing client contactsArt. 6(1)(f) — legitimate interests in delivering and administering professional services
Delivering services under a contract with an individualArt. 6(1)(b) — performance of a contract
Website security, server logs and basic site operationArt. 6(1)(f) — legitimate interests in operating and securing the website
Reviewing and publishing organisation listings in the Knowledge Hub directoriesArt. 6(1)(f) — legitimate interests in maintaining a useful, trustworthy public directory, balanced by a documented assessment; you can object at any time (Art. 21)
Verifying a Knowledge Hub submission with the person who submitted itArt. 6(1)(f) — legitimate interests; contact details used only to verify, never published
Optional analytics cookies and associated analytics dataPECR reg. 6 consent for storage/access on your device, and Art. 6(1)(a) UK GDPR consent where personal data is processed
Sending newsletters or marketing updates where you have subscribedArt. 6(1)(a) — consent; unsubscribe at any time
Sending relevant business updates to existing corporate clients or business contactsArt. 6(1)(f) — legitimate interests, where permitted by applicable electronic-marketing rules; object or unsubscribe at any time
Service- or engagement-related communicationsArt. 6(1)(b) or Art. 6(1)(f), depending on the context
Legal, tax and accounting obligationsArt. 6(1)(c) — legal obligation

Where we rely on legitimate interests, we balance that interest against your rights and freedoms, and you can object at any time.

We do not seek to collect special-category personal data through this website. During some client engagements we may encounter special-category personal data — for example when supporting a DPIA, DSAR, breach assessment or compliance review. Where we act as a processor, the client is responsible for identifying the relevant Art. 6 lawful basis and Art. 9 condition, and we process the data under the applicable data processing terms. Where we act as a controller, we will identify an appropriate Art. 6 lawful basis and, where required, an Art. 9 condition and any applicable Data Protection Act 2018 Schedule 1 condition.

4. Who we share your personal data with

We share personal data only where necessary, and under appropriate contractual safeguards. Recipients may include:

  • Cloud and hosting providers — Netlify, Inc. (website hosting and form processing) and Microsoft Corporation (email, calendar, document storage via Microsoft 365), each acting as our processor.
  • CRM provider — HubSpot, Inc., acting as our processor for business communications and pipeline management.
  • Accounting and finance providers — Xero Limited (bookkeeping) and our accountant (when retained), each acting as our processor.
  • Group entities — we may share an enquiry with Just DSARs Limited or Vula Capability Systems Limited where your enquiry clearly relates to that entity's services, where you ask us to, or where it is otherwise appropriate and consistent with your expectations.
  • Sub-contracting partners — named partners (e.g. UK DataSecure for certain Genestack engagements), who may act as our processor, an independent controller, or a separate professional adviser depending on the engagement.
  • Professional advisers — legal, insurance, and accounting advisers, under duties of confidence.
  • Regulators, courts, and law enforcement — where required by law.

We do not sell your personal data and we do not share it for third-party marketing.

5. International transfers

Some processors are based outside the UK. Where personal data is transferred outside the UK we rely on either an adequacy decision (e.g. the UK adequacy regulations for the EEA) or an appropriate safeguard such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, in line with UK GDPR Art. 46. For transfers to the United States, we may rely on the UK Extension to the EU-US Data Privacy Framework where the recipient is actively certified and the transfer is covered by that certification; otherwise we use appropriate safeguards such as the UK IDTA or the UK Addendum.

6. How long we keep your personal data

  • Enquiry data where no engagement results — up to 12 months, then deleted, unless we are required to retain it longer.
  • Knowledge Hub submissions that are not published — submitter contact details and unaccepted submissions are kept for up to 6 months to manage re-submissions, then deleted.
  • Client engagement records — for the duration of the engagement and normally up to 6 years after the end of the relevant engagement or financial year, unless a longer period is required or justified for legal, regulatory, insurance or claims-handling purposes.
  • Records required by HMRC and Companies House — for the periods set by statute (typically 6 years).
  • Insurance records (PI / Cyber / PL) — retained for the duration of the policy plus the relevant limitation period for claims arising out of advice given during the policy period.
  • Newsletter subscriber data — until you unsubscribe, plus 12 months thereafter.
  • Website analytics — as detailed in our cookies notice.

7. Your rights

Under UK GDPR you have the following rights, exercisable free of charge in most cases:

  • Access (Art. 15)
  • Rectification (Art. 16)
  • Erasure (Art. 17)
  • Restriction (Art. 18)
  • Portability (Art. 20)
  • Object (Art. 21)
  • Withdraw consent (Art. 7(3))
  • Rights in relation to automated decision-making (UK GDPR Arts. 22A–22D). We do not make decisions producing legal or similarly significant effects about you by solely automated means. Knowledge Hub submissions are reviewed before publication; that review may include AI-assisted relevance and accuracy checks, but a person makes the final decision, and you can ask for human review or object at any time.

Your rights are not absolute and may depend on the circumstances and the lawful basis for processing. We may need to verify your identity before responding. To exercise any of these rights, write to privacy@vulapri.com. We respond within one month (UK GDPR Art. 12(3)), extendable in limited circumstances.

8. Complaints

If you are unhappy with how we have handled your personal data, you can complain to us directly using our complaint form, or by emailing privacy@vulapri.com, setting out your concern.

We will acknowledge your complaint within 30 days of receiving it, investigate it, and inform you of the outcome without undue delay. We may need to verify your identity first, and in limited, complex cases we may need longer — if so, we will tell you why and keep you updated.

You also have the right to complain to the Information Commissioner’s Office (ICO) at any time. You do not have to complain to us first, including if you are unhappy with how we have dealt with your complaint.

  • ICO website: ico.org.uk/make-a-complaint
  • Helpline: 0303 123 1113
  • Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

9. Cookies

See our separate cookies notice for cookies and similar technologies this website uses, and how to control them.

10. Changes to this notice

We may update this notice from time to time. The version and date at the top of this page show when it was last revised. Material changes are flagged on the site before they take effect.

11. Contact

Questions about this notice or our processing? Write to privacy@vulapri.com.

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